Shipping policy
At Ever Havens, we are committed to providing a simple, reliable, and convenient shipping experience for our customers.
1. Shipping Locations
We currently ship orders throughout the United States.
2. Free Shipping
Free shipping is available on all orders within the USA.
There are no additional standard shipping charges at checkout.
3. Order Processing
Orders are typically processed and prepared for shipment within:
1–2 business days
Orders placed on weekends or U.S. holidays may be processed on the next business day.
4. Delivery Time
After your order has been processed, standard delivery generally takes:
3–5 business days
Therefore, the estimated total delivery time is approximately:
4–7 business days
This estimate includes order processing and transit time.
Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, peak shipping periods, or circumstances beyond our control.
Order Cut-Off Time: 5:00 PM
5. Order Tracking
Once your order has been shipped, tracking information may be provided to the email address associated with your order.
You can use the tracking information provided to monitor your shipment's progress.
6. Incorrect or Incomplete Address
Please make sure your shipping address is accurate and complete when placing your order.
Ever Havens is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.
7. Lost, Damaged, or Delayed Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team as soon as possible.
We will work with you to help resolve the issue and determine the appropriate next steps.
8. Shipping Restrictions
At this time, we only offer shipping within the United States.
9. Contact Us
If you have questions about shipping or your order, please contact us:
Ever Havens
Address: 201 S WINEVILLE AVE, ONTARIO, CA 91761, USA
Phone: [YOUR BUSINESS PHONE]
Email: support@everhavens.com
Shipping Summary
- Shipping Area: United States
- Shipping Fee: $0.00
- Processing: 1–2 Business Days
- Transit: 3–5 Business Days
- Estimated Total Delivery: 4–7 Business Days
- Order Cut-Off: 5:00 PM