Terms of service

Welcome to Ever Havens. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or purchasing from Ever Havens, you confirm that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these terms, please do not use our website.

2. About Our Store

Ever Havens is an online retail store offering handbags, tote bags, and related fashion accessories to customers in the United States.

Brand: Ever Havens
Address: 201 S WINEVILLE AVE, ONTARIO, CA 91761, USA
Phone: [YOUR BUSINESS PHONE]
Email: support@everhavens.com

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, availability, and other information displayed on our website are accurate.

Product colors may appear slightly different depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors and cancel orders that were placed due to an obvious pricing error.

If an order is canceled because of a pricing error, any payment received for that order will be refunded.

5. Orders

When you place an order, you are requesting to purchase the products selected during checkout.

After placing an order, you may receive an order confirmation email. This confirmation acknowledges that we received your order but does not necessarily mean that your order has shipped.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping restrictions
  • Other legitimate business reasons

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Payment

We accept the payment methods displayed and available at checkout.

Payments are processed through secure payment-processing systems provided through Shopify Payments and applicable payment-processing partners.

Payment information is handled according to the applicable payment provider's terms and privacy practices.

7. Shipping

We currently offer shipping throughout the United States.

  • Shipping Cost: Free
  • Processing Time: 1–2 business days
  • Estimated Transit Time: 3–5 business days
  • Estimated Total Delivery Time: 4–7 business days

Delivery times are estimates and may be affected by weather, holidays, carrier delays, peak shipping periods, or other circumstances beyond our control.

Please see our Shipping Policy for additional information.

8. Returns and Refunds

We offer a 30-day return policy.

Customers may request a return within 30 days of receiving their order, subject to our Return & Refund Policy.

No return or restocking fee is charged.

Please review our Return & Refund Policy for complete details.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activity that occurs under your account.

Please notify us promptly if you believe your account has been accessed without authorization.

10. Prohibited Activities

You agree not to use our website to:

  • Violate any applicable law or regulation
  • Commit fraud or attempt fraudulent transactions
  • Interfere with the operation or security of our website
  • Attempt unauthorized access to our systems
  • Copy, reproduce, or misuse our website content without permission
  • Upload malicious software or harmful code
  • Use our website for unlawful purposes

11. Intellectual Property

All content on the Ever Havens website, including logos, trademarks, text, product images, graphics, designs, and other materials, is owned by or licensed to Ever Havens unless otherwise stated.

You may not reproduce, distribute, modify, or use our content for commercial purposes without written permission.

12. Third-Party Services

Our website may use third-party services such as Shopify, payment processors, shipping providers, analytics services, hosting providers, and other technology services.

Your use of third-party services may be subject to the terms and privacy policies of those providers.

13. Disclaimer

We make reasonable efforts to keep our website accurate and available. However, we do not guarantee that the website will always be available, error-free, or completely free from interruptions.

14. Limitation of Liability

To the extent permitted by applicable law, Ever Havens will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of California and the United States, without regard to conflict-of-law principles.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

Ever Havens
Address: 201 S WINEVILLE AVE, ONTARIO, CA 91761, USA
Phone: [YOUR BUSINESS PHONE]
Email: support@everhavens.com